ESG
ESG stands for Environmental, Social, and Governance. It’s a framework that companies use to assess and improve their impact on the environment, society, and their own internal governance.
ESG factors help organisations align with sustainable practices, foster responsible decision-making, and demonstrate accountability to stakeholders, including investors, employees, customers, and the community.
Tilbury Douglas has set out its clear ambitions to continue to ensure a joined-up approach to create, deliver, measure and report on sustainable value and lasting positive impacts for its customers, colleagues, and the communities in which it works.
The Tilbury Douglas Board has oversight over the recently established ESG strategy and related KPIs, which is an evolution from our successful PPP strategy.
The newly established ESG Committee, which comprises of the Social Value and Sustainability Director, alongside senior representatives from operating divisions and corporate services, ensures constant review of the KPIs.
Learning & development
Trade body memberships
2% graduates and apprentices
Health, safety & wellbeing
Accident incidence rate (AIR)
Significant incidence rate (SIR)
Opportunities for all
Diversity and inclusion statistics
Employee satisfaction
Ethical business & human rights
Modern slavery – Tilbury Douglas
Modern slavery – Supply chain
Payment to terms
Customer satisfaction
Customer satisfaction score
Repeat customers
Competency
Building Safety Act (Our employees)
Building Safety Act (Supply chain)
Biodiversity
Net gain on all applicable projects
Risk management & business performance
Quarterly risk management
Annual accounts
Sustainable sourcing
Carbon reduction plan for all supply chain
Carbon reduction
Ours: net zero in operation – continue to be carbon neutral in line with PPN06/21
Clients: embodied carbon assessments
Clients: lowering embodied carbon
Pollution, water & waste
Waste diverted from landfill
Environmental incidents avoided
Outcomes and measures
- Environmental
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Outcomes and measures DefinitionBiodiversity: 1 Net gain on all applicable projects 10%Biodiversity plan on all projects Sustainable sourcing: 2 Supply Chain Carbon Reduction plans in place Carbon reduction: 3 Ours: Net Zero in operation – continue to be carbon neutral in line with PPN06/21 Maintain Operational Carbon Neutrality4 Client’s: Embodied Carbon Assessments % of projects at design stagePollution, water & waste: 5 Waste diverted from landfill Tonnes - Social
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Outcomes and measures DefinitionLearning and development: 1 Professional body memberships People in the business with a professional membership to include but not limited to RICS/ICE/CIOB/CIBSE etc2 % Early careers % of Early Careers employees in businessSocial value: 3 Social value created Amount will go up and down year to year, so use a Value, not a percentage for company SROI. With a % on all jobs over £3mil4 Local supply chain spend Use a percentage when it suits…5 SME spend 6 VCSE Engagement & support Engage and support VCSE, doesn’t need to be spend but support them in business growthHealth, safety & wellbeing: 7 Accident Incidence Rate The rate of accidents normalised per 100,000 people8 Health & wellbeing Frequency of campaignsOpportunities for all: 9 Diversity and inclusion statistics Supporting those from low socioeconomic groups, e.g., not in education or training (NEET). Reach those furthest from the workforce.10 Employee satisfaction Your Voice – % employees recommend TD as a place to work - Governance
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Outcomes and measures DefinitionRisk management & business performance: 1 Quarterly risk assessment 2 Annual accounts Competency: 3 Building Safety Act (Our people) How to measure “Competency?”
% of staff with industry recognised qualifications4 Building Safety Act (Supply Chain excluding VCSE) Compliance with CASCustomer satisfaction: 5 Customer satisfaction score PercentageEthical business & human rights: 6 Modern slavery assessment – Tilbury DouglasMSAT Score reported to Cabinet Office7 Modern slavery – supply chain % of supply chain with MS policy8 Compliance to prompt payment code Achievement of the 3 measures
Why is ESG important?
The focus on sustainable development continues to intensify, with both public and private sectors aligning efforts to address critical issues such as climate change, social equality, and access to quality education and skills.
These efforts underscore a collective responsibility to create a sustainable future and by formalising our ESG strategy “Building a better future together” we are demonstrating our commitment to doing the right thing for our business, our stakeholders and the environment and the communities in which we operate.
For us, ESG is about building a resilient business prepared to manage climate, regulatory, and social risks, while continuing to meet and exceed client expectations.
Social value
Social value created
Local supply chain spend